Southwest and Specialty Made-to-Order Salads, and Dessert Island complete with nine flavors of house-made gelato and cotton candy. With savory stations to include Sauté & Grille, Carvery, Charcuterie, Far East, Pho, Sea Fare, A slot person came and asked if we needed anything? We replied yes, two Waters (NO ONE CAME) ANOTHER SLOT SUPERVISOR ASKED HOW SHE COULD HELP? WE TOLD HER WHAT HAPPENED AND SHE MADE NOTE OF IT.Voted the Best Buffet in Reno, Toucan Charlie’s Buffet & Grille offers a vast array of mouth-watering dishes that cater to every craving. A person said that he noticed my wife and I playing the dollar machine and asked if we won anything? We decided to leave. If too many homeless people occupy the CASINOS we leave. We gamble and if someone is standing too close, we may choose to leave. My wife and I are BLESSED and play SLOT machines for fun (similar to an expensive and exciting vacation) we get COMPS from different CASINOS. Give me whatever card you want and whatever comp you want. Slot MACHINE COMPS I am never sure if comps are available or what card level I am going to have. MY WIFE AND I ARE BLESSED AND DON'T CONDONE SUCH LANGUAGE IN FRONT OF WOMEN AND CHILDREN. I AM NOT SURE IF MANAGEMENT HAS APPROVED THIS BEHAVIOR. Obscenity was used in front of my wife and other customers. My wife and I observed employees using vocabulary that was so discussing that we would have been fired on the spot had it been used at our previous employment. The slot MACHINE area is good but could use some help.

The service is very good and the ENTREES are good to very good. We tip well and he declines the tip but we leave it for him anyway. The ones that do, should instruct others that don't.

That being said, I love how some of the chefs are going out of their way to build a relationship with customers in the Waterfall Buffet. It is not his responsibility to have taught you how to clean up after yourself. Customers who act like they're out in the wild and use the floor as part of the urinal should tip the cleaning staff. Very friendly cleaning staff who maintain the RESTROOMS. In addition to the dining and entertainment, there are free self serve beverage stations.

It is a great place to meet because it is right off the freeway (Hwy. My wife, family members and friends have been here many times.

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